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FAQ

Why can't I log into my online account?

If you cannot successfully log into your online account, remember:

  • When typing in your library card number, use only the 13 numbers and no surrounding letters. 
  • If you are unsure of your PIN, the default is the last four digits of the telephone number associated with your account.

If you are still unable to access your account, please call 231-5500 or visit any of our locations so that staff can assist you.

Loans, Fines, and Fees

Loan Policies

 
Loan Period: books, audio 28 days
Loan Period: new books, magazines 14 days
Loan Period: high-demand books ("Lucky Day") 7 days
Loan Period: DVDs (not new) 7 days
Loan Period: new DVDs 3 days
Loan Period: eBooks 7 or 14 days
Loan Period: downloadable audiobooks

What are Library databases and how do I access them?

Library databases contain information that may not be accessible via Internet search engines, including newspaper and magazine articles, business information, genealogical records, and educational resources.  These are fee-based services that are made available to you at no charge as a Lexington Public Library cardholder.

The complete list of Library databases can be found here.  All databases are accessible inside Lexington Public Library locations, and many are also accessible remotely with your library card number and PIN.

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